The Streetlife Museum, one of Hull’s most popular visitor attractions, has been awarded the prestigious VisitEngland Welcome Accolade, recognising the outstanding customer service and visitor experience delivered by its team.
The national award celebrates attractions that demonstrate exceptional standards in the warmth, friendliness and professionalism of their welcome, highlighting teams that consistently go above and beyond to ensure visitors feel valued and supported throughout their visit.
This year, only 19 visitor attractions across England have received the accolade, placing Streetlife Museum among a select group of destinations recognised for excellence in hospitality and customer care.
The accolade acknowledges attractions where staff make a genuine difference to the quality and enjoyment of a visit through their enthusiasm, knowledge and commitment to creating memorable experiences for guests of all ages.
Jane Avison, Hull Museums and Gallery Manager, said: “We are absolutely delighted that the Streetlife Museum has received the VisitEngland Welcome Accolade. This national recognition reflects the dedication, passion and professionalism of our staff, who work incredibly hard to ensure every visitor receives a warm welcome and has a memorable experience.
“The Streetlife Museum has always been a place where people can explore, learn and connect with Hull’s history, and it’s wonderful to see the team’s efforts recognised at a national level.”
Cllr Jackie Dad, deputy leader and portfolio holder for culture said: “A huge congratulations to the Hull Museums team on this fantastic achievement.
“To be one of only 19 attractions in England to receive this accolade is a tremendous achievement and something everyone associated with the museum should be very proud of.”
A favourite with residents and tourists alike, Streetlife Museum offers visitors the opportunity to step back in time and experience over 200 years of transport history through immersive displays, historic vehicles and recreated streets.
This latest recognition adds to the museum’s reputation as one of Yorkshire’s leading free visitor attractions and highlights the vital role that exceptional customer service plays in creating unforgettable days out.
For more information about Streetlife Museum and Hull Museums and Gallery, visit www.hullmuseums.co.uk.