Hull Together survey: Uniting communities by listening to all residents’ views on the issues that matter

If you’re a Hull resident aged 16 or over, you can make a real difference in your community by taking part in a new survey throughout January 2021. 

Hull residents can complete the Hull Together survey online or ask for a paper copy.
Hull residents can complete the Hull Together survey online or ask for a paper copy.

Whether you were born in Hull or you’ve recently arrived in the city, your opinions, praise, concerns and grumbles about the issues that matter in your community – safety, employment, education, migration, integration and more – are needed to contribute to positive change.

Your opinions matter and will ultimately help shape a new plan for Hull, with the aim of uniting our communities, and encouraging equality and safety for everyone. 

The Hull Together survey is now live and is available online at until Sunday 31 January, 2021.

Paper copies, in any language required, can be requested by contacting Pippa Robson at

Your answers will be anonymous. They will not be used to identify you and will not be passed on to third parties. As a ‘thank you’ for taking part, you will be asked to enter contact details if you would like to enter a free draw to be in with a chance of winning one of 40 £50 shopping vouchers.

The survey is being organised by Hull-based voluntary and community sector support charity Forum and market research firm Mustard, on behalf of Hull City Council. It should take no more than 15 minutes to complete. Agencies across the city – from the council, to schools, police, business and community sectors – will be involved in the response to the research.

PODCAST: 17 minutes.

Pippa Robson, Deputy Chief Officer at Forum, said: “If you live in Hull, this is your chance to inform and influence what happens in your community. Hull has seen a lot of changes over the past 10 years. We want to know about your experiences and the changes you’ve seen – positive, neutral or negative. There are no right or wrong answers and there is no judgment.

“This research will give agencies across the city a better understanding of what a changing Hull means for people in communities. Listening to and understanding the views of as many Hull residents as possible, from all walks of life, will help organisations to come together to focus on uniting communities and making positive changes happen.” 

Councillor Daren Hale, Deputy Leader at Hull City Council, said: “This survey provides us with an opportunity to develop a clear understanding of what our residents think about where they live and how they feel about a range of issues that can affect peoples’ lives.

 “I would encourage as many people as possible to get involved and complete the survey to ensure we can then use what you tell us to help shape services where possible. 

“Hull has an incredible range of families and communities and we want to hear from you.”

Preliminary focus groups in several areas of the city have already taken place prior to the national lockdown as part of the research, which is fully funded by MHCLG, among native Hull residents, people from asylum-seeker and refugee backgrounds, and residents involved with community groups, voluntary organisations and frontline services. Here are a selection of anonymised comments from some of the Hull people surveyed so far: 

“One thing I’m quite keen for is this ‘Love Your Street’ kind of thing … we’ve arranged a couple of litter picks down here because there is obviously the problem with fly tipping … We’ve had people come to us from different ethnicities when we’re doing the litter picks so you can have a conversation.” Native Hull resident, speaking in a preliminary focus group

 “If a foreign person needed help, you wouldn’t refuse it. No. Not at all. Nobody would refuse it. To anybody.” Native Hull resident, speaking in a preliminary focus group

“When I used to live in Newcastle, I experienced more racism there. However, we can’t say there’s no racism in this place, but compared to Newcastle, it’s much better in Hull.” Person seeking asylum, currently resident in Hull, speaking in a preliminary focus group

“I speak to anybody, I’ll talk to the wall. I’d love to go in [to a Nigerian church] and just say to them ‘What’s your life like? Where do you come from?’” Native Hull resident, speaking in a preliminary focus group

Pippa Robson added: “The preliminary focus groups suggested that people from all groups interviewed could feel quite lonely and detached from their neighbours. However, all said they wanted to get to know their neighbours more. As we move into the next phase of this robust research for the Hull Together survey, we want as many people as possible to go online, or to ask us for a paper copy of the survey, so they can tell us how they feel about living in Hull, and how easy it is for them to access services in the city.”

The Hull Together social inclusion strategy report based on this research is expected to be released in spring/summer 2021.

Take part in the survey at:

Online versions in Arabic and Polish will also be available.

Paper copies can be provided in any language. Please contact Pippa Robson at  if you would like to ask for a paper copy in your language.

[Jo Charlton – Comms Collective]