Hull resident celebrated as finalist in Caremark’s 2024 ‘The Incredibles’ national awards

Caremark, a leading UK home care provider, has proudly announced the finalists for its prestigious UK award, ‘The Incredibles’, and Nicole Drury from Hull and East Riding has been recognised in the country’s top ten care assistants.

The awards celebrate the extraordinary contributions of care assistants across the UK and distinguish an exceptional dedication to providing outstanding care.

This year’s selection process was highly competitive, with over 5,000 care assistants from across the UK being considered. Nicole stood out for her unwavering commitment to improving the lives of her customers, offering not only professional care but compassion and kindness that have had a lasting impact on those she supports.

Graham Precious, Managing Director of Caremark Hull and East Riding, who nominated Nicole, shared: 

“We’re thrilled Nicole has made the finals for this award. She exemplifies the very best of caregiving and consistently puts the wellbeing of her customers at the heart of everything she does. This was clearly demonstrated in her work with an 88-year-old customer who sustained a brain injury after a road traffic accident. Her role extended far beyond routine care as she was instrumental in every aspect of this person’s discharge and rehabilitation process.

“Nicole’s dedication, patience, meticulous planning and unwavering support have been the driving force behind getting this customer safely discharged back home and living independently. She coordinated visits to the town centre and to local cafes to help maintain a sense of normality and integrate them back into the community. She also mentored her colleagues to make sure the customer had a unified and compassionate team.

“Nicole doesn’t just provide care – she empowers her customers, builds trust and fosters confidence, ensuring they are active participants in their care journey. Her efforts have improved this person’s quality of life and empowered them to reclaim independence after years in residential care. Nicole embodies the spirit of compassionate care and fully deserves this recognition for her extraordinary contributions.”

This year’s ‘Incredibles’ represent a wide range of exceptional care work, but what unites Nicole and the other finalists is their shared dedication to enriching the lives of others.

David Glover, CEO of Caremark, praised all ten finalists for their outstanding achievements:

“A huge congratulations to Nicole and our other 2024 ‘Incredibles’ finalists – the nominees for this year’s award are nothing short of remarkable. These are people who not only perform their jobs with excellence but do so with a deep sense of empathy and a genuine desire to improve the lives of others. They represent the heart of Caremark and the broader care community.

“I’m so proud of the outstanding care our team provides to customers across the UK each day. It’s a privilege to be honouring the achievements of Nicole and the other finalists with a dedicated awards event again this year. We hope this recognition will show them how much we appreciate their compassion, encourage continued excellence within the care sector and inspire more shared stories next year.”

To honour these inspiring care assistants, Caremark will be hosting a special event at the iconic Fortnum & Mason in London at the end of this month. The event will offer a chance for finalists to network, enjoy a luxurious afternoon tea, and be celebrated for their extraordinary contributions to the care sector. The highlight of the event will be the exciting announcement of The Incredible of the Year, a title reserved for the finalist whose work has shown exceptional dedication and impact.

For more details about Caremark and to learn about the services provided, please visit www.caremark.co.uk.