Yorkshire tech company launches next-generation alarm signalling solution to offer BT Redcare replacement

East Yorkshire-based security tech specialist Signal Dynamic has launched a next-generation alarm signalling system to offer the industry a replacement for BT’s popular Redcare service.

Signal Dynamic Director Chris Byrd, right, with Steve Davies, Director at Britannia Monitoring Services, at Britannia’s Alarm Receiving Centre in Goole, East Yorkshire. Image: Influence Media.

BT surprised the market in February by announcing the closure of its Redcare division in August 2025, leaving customers searching for an alternative alarm signalling solution.

Signal Dynamic’s platform is the vital link between a home or business alarm system and an Alarm Receiving Centre (ARC), where trained teams of security professionals help to keep premises safe.

If an intruder or fire alarm is triggered, the platform will send an instant alert to the ARC, so the team can investigate whether the threat is real or a false alarm.

If the threat is genuine, the ARC team instantly alerts emergency services so they can respond to the incident.

The alarm signalling market in the UK has for many years been dominated by two key players – BT and CSL Group.

Following BT’s recent Redcare announcement, Signal Dynamic’s platform will plug the looming gap in the market.

Signal Dynamic Director, Chris Byrd, said: “The withdrawal of BT from the alarm signalling market will have come as a shock to the industry, which is now left with the dilemma of where to go for a replacement service.

“It’s a really significant and important market. If you own a home or business, you want it to be safe and secure, and to know that, if anything does happen, you can count on an automatic and rapid response from trained professionals.

“Our platform is suitable for both residential and commercial premises, and provides an effective, robust and fully-compliant solution for intruder and fire signalling.

“At a time when the market is set to lose one of its two key players, we’re reassuring the security industry that a credible replacement is available to transition to and provide continuity.”

Signal Dynamic offers connectivity across the entire UK, ensuring reliable alarm signalling for all locations.

Alarm signals are delivered to the designated ARC centre in less than a second in more than 95% of cases, using a powerful and secure mobile data network.

Britannia Monitoring Services in Goole, East Yorkshire, will be one of the first ARCs to adopt Signal Dynamic’s network. Britannia monitors around 4,000 homes and business premises around the country.

Britannia Monitoring Services Director Steve Davies said: “It’s so important to have diversity of products in the market and for customers to have a choice of where to go.

“We’ve already heard from customers who have invested in BT Redcare and who are now looking for an alternative product. Signal Dynamic’s network offers that alternative to them.

“With a significant space set to open up in the market, after the closure of Redcare, we think Signal Dynamic is an ideal replacement.”

Signal Dynamic is part of Netavo Global Data Services, a specialist provider of wholesale communication and connectivity services.

Netavo’s “ThingSIM” Internet of Things platform provides global roaming cellular coverage on 328 mobile networks across 195 countries.

For more information on Signal Dynamic, visit its website at www.signaldynamic.com